Bring customers back on the days you need them.
Your existing customers are the easiest people to sell to, but most businesses never contact them again. We help you build a customer list you own, then send short emails and texts at the right moments, such as offers for quiet days, birthdays and reminders, all within the rules on marketing consent.
Last updated
Friday mezze night is back. Tables from 17:30.
Why it happens
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No customer list
Customer details stay with the booking platform or are never collected.
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Quiet days stay quiet
No quick way to tell regulars about a Tuesday offer.
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Messages that feel like spam
Long newsletters nobody asked for.
How we fix it
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1
Collect consent properly
Sign-up at booking, at the till and on your website, with clear consent.
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2
Plan the moments
Quiet days, birthdays, new menus, seasonal events.
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3
Short messages
A line or two with one clear action, sent by text or email.
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4
Measure
Bookings and orders that came from each message.
Marketing messages need consent.
In the UK, you generally need a person's consent before sending them marketing emails or texts, with an exception for existing customers who bought something similar and were given a simple way to opt out.
What it costs
A fixed monthly fee or a fixed setup price, agreed in writing after a 30-minute call.
What we use to fix it
- Email and text marketing Birthday offers, quiet-night deals and win-back messages that send themselves.
- Booking systems Restaurants, vets, salons, clinics, gyms, hotels and any business that runs on appointments.
- For restaurants Table bookings, deposits, websites and rotas
- For cafes Online orders, loyalty and a site that ranks locally
- For salons and barbers Bookings with deposits, client notes and Instagram
- For shops Online shop, stock sync and local ads
Common questions
Can I text my customers offers?
Yes, if they agreed to it or are existing customers who were given a simple way to opt out. We set up consent properly from the start.
How often should I send messages?
Usually no more than a few times a month, and only when you have something worth saying.
Who owns the customer list?
You do. It sits in your own system.
Six promises we put in writing.
Tap a card to read the detail. These go into every quote we send, so you can hold us to them.
Tell us what is going wrong.
We reply within one working day with a time for a 30-minute call. No sales script, and a fixed quote afterwards.
Thanks, that is with us.
We will reply within one working day with a time for a call.