Cut no-shows with reminders, deposits and a waiting list.
Most no-shows are people who forgot or could not be bothered to cancel. We build booking that sends a reminder before every visit with a one-tap cancel link, takes a deposit or holds a card on the bookings you choose, and offers freed slots to a waiting list, so an empty table or chair gets filled again.
Last updated
Ottilie Brennan, party of 4
Why it happens
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People forget
A booking made two weeks ago is easy to forget without a reminder.
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Cancelling is a hassle
If cancelling means a phone call, many people simply do not turn up.
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Nothing at stake
A free booking costs the customer nothing to miss.
How we fix it
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1
Reminders that work
A text the day before and on the day, with the time, the address and a cancel link.
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2
Deposits where they count
A deposit or card hold for busy nights, big groups or long appointments, decided by you.
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3
Easy cancellation
One tap to cancel or move, so you hear about it in time to rebook.
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4
A waiting list
Freed slots go straight to people who wanted one.
What it costs
Fixed price, quoted in writing after a 30-minute call. After that there is no commission per booking.
What we use to fix it
- Booking systems Restaurants, vets, salons, clinics, gyms, hotels and any business that runs on appointments.
- Email and text marketing Birthday offers, quiet-night deals and win-back messages that send themselves.
- For restaurants Table bookings, deposits, websites and rotas
- For salons and barbers Bookings with deposits, client notes and Instagram
- For dentists and clinics Patient booking, staff records and websites
- For vets Appointments, reminder texts and staff rotas
Common questions
Will deposits put customers off?
Most customers accept a deposit for busy times and big groups. You decide when a deposit applies, so quieter slots stay free to book.
What happens to the deposit if they cancel?
You set the rule, for example a full refund up to 48 hours before and no refund after, and the system applies it automatically.
Can reminders come from my own business name?
Yes. Texts and emails show your business name, not ours.
Six promises we put in writing.
Tap a card to read the detail. These go into every quote we send, so you can hold us to them.
Tell us what is going wrong.
We reply within one working day with a time for a 30-minute call. No sales script, and a fixed quote afterwards.
Thanks, that is with us.
We will reply within one working day with a time for a call.